Facilitated Solutions offers basic mediation training to the public through its strategic partner, Resolution Skills Centre. Mediation Skills courses train individuals in the theory and practice of mediating conflicts, that is acting as a third party to create effective communication between individuals and among groups. All courses include hands-on practice followed by debriefing sessions with experienced, practicing mediators.
For more detailed information on each training, click the course title.
In three action-packed days, you will learn a comprehensive model for mediating between parties with an ongoing relationship. You will also develop skills for initial interviews and assessment, co-mediator planning, coaching and facilitating the process.
This course builds on participants’ mediation skills learned in Mediation 1. Participants enhance their skills in the context of challenging case studies. Key topics include probing for information, paraphrasing, summarizing and the use of the intent-action-effect model for exploring issues.
Practice makes perfect! In this course, you will practice concepts, models and skills learned in the other mediation courses. Participants complete longer role-plays and are recorded on video for in-depth review with an experienced mediator/coach. Focused, small group tutorials reinforce core skills and concepts.