FS believes in full disclosure about the kinds of information we gather and what we do with it, and in giving you a choice about the use of your personal information.
Personally identifiable information
This is information you may have given us about specifically who you are, such as:
+ Name, mailing address, email address, user name, password
+ Demographic information
+ Your interests and preferences
We use this information to provide the product, information or service you requested.
If you are a customer, we need your name and address (postal and/or email) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a bill). We may also send you further information about the product or services, its offers, or other products produced under its name. Your credit card number is used only for processing payments and for presenting you with payment options - never for marketing purposes.
Anonymous/aggregated information
This is information that cannot identify you personally, such as browser information (i.e. the URL of the web page you were just on, the IP address of the computer you are using, your domain type, and your browser version). Browser information is automatically recorded as part of transmitting information over the Internet. We may use it to help us display information in the best format for you.
Control of your information
You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the product, information or service you requested. E-mail communications will always include an identification of the sender and an "Unsubscribe" option.
Security
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
We operate secure data networks protected by industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect personal information from bulletin boards or forums. However, we cannot guarantee that personal information voluntarily disclosed on any message boards and discussion groups will not be collected and used by others, which may result in unsolicited messages to you from other parties.
Contact FS
Please contact FS if you have any concerns about Facilitated Solutions privacy policy and/or use of your personal information.