Sandra Koop Harder, Business Manager and Partner

2015June24DIL_9299Sandy Koop Harder has been a leader at Facilitated Solutions since 2006 and brings over 20 years of experience in mediation, coaching and management to her role.  She also draws upon her international experience with crisis and trauma in her mediation practice.

Sandy has undergraduate degrees in Theology, Religious Studies and Conflict Resolution Studies.  She also holds a Masters of Business Administration (Leadership) and is a Chartered Mediator with the ADR Institute of Canada.

View Sandy’s CV.

Connect on LinkedIn.


Direct phone: (204) 510-5920


Areas of Practice:

  • Mediation of workplace disputes (interpersonal and group)
  • Mediation of family and community conflicts
  • Leadership coaching and conflict coaching


Industry Areas:

  • Government and crown corporations
  • Healthcare
  • Educational institutions
  • Faith based organizations
  • Small business
  • Not-for-profit agencies


Academic and Professional Achievements:

Chartered Mediator, ADR Institute of Canada, 2017
Masters of Business Administration, Royal Roads University, 2016
Certificate in Mediation and Conflict Management, Mediation Services Winnipeg, 1999
Bachelor of Arts, Conflict Resolution Studies and Religious Studies, University of Winnipeg, 1995
Bachelor or Theology, Canadian Mennonite University, 1994


More about me:

I love what I do.  I believe in it.  It is important.

Since my early career days as a victim-offender mediator, I have been deeply committed to the principles of “all voices matter” and coaching for change. I continue to strive daily to embody these ideas in my leadership, my mediation/coaching practice and in my personal life.

I love to adventure with my partner John and our two boys – especially on family road trips. We enjoy outdoor activities like biking, hiking and camping when we get the chance.snowboarding

I also love to make and listen to music.  While I was initially trained in classical piano, I especially love choral music and exercising my mezzo-soprano pipes in community with other voices. I also recently picked up the accordion and melodica; I enjoy singing and playing in a folk group with friends just for fun.

I always try to save a few minutes at the end of each day to read a couple of pages in the novel on my nightstand.


What I love about being a mediator:

The opportunity to participate in meaningful change in people’s lives is really a profound, humbling experience.  It also constantly pushes me in my own self-awareness and personal growth.  I am a better person for doing this work.


What I love about being part of the FS team:

The FS team is like a second family to me. We work very closely together, and it can be very difficult and very intense work.  I rely heavily on my teammates for support and feedback – we are all better practitioners because of each other.


A few of my favourite musicians:

Leonard Cohen, Neko Case, Tom Waits, The Decemberists, Townes Van Zandt, Joni Mitchell, Neil Young, Billie Holiday, Bill Evans, Oscar Peterson, Glenn Gould


One of my favourite quotes:

In this life we cannot do great things. We can only do small things with great love.

– Mother Teresa